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Docs - add information on troubleshooting and support

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Pete Fotheringham 2023-09-26 10:19:22 +01:00
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@ -56,6 +56,22 @@ In both these cases, problems may be encountered with app permissions, both for
If you are 'dirty' flashing, it is a good idea to backup your user-installed apps and data in case the 'dirty' flash fails. If you are 'dirty' flashing, it is a good idea to backup your user-installed apps and data in case the 'dirty' flash fails.
## Troubleshooting and support
The LineageOS for MicroG project is not in a position to offer much by way of technical support:
- the number of active volunteer maintainers / contributors is very small, and we spend what time we have trying to ensure that the process of making regular builds keeps going. We can generally investigate problems with the build tools, but not with the ROM itself;
- we don't have access to any devices for testing / debugging
The [project issue tracker](https://github.com/lineageos4microg/docker-lineage-cicd/issues) is mostly for tracking problems with the Docker build tool. It is ***not*** intended for tracking problems with ***installing*** or ***running*** the LineageOS for MicroG ROM. If you run into such problems, our advice is to work through the following steps to see if they help. (Make a backup of your user apps & data first):
- full power off and restart
- factory reset
- format data partition
- install the most recent LineageOS for MicroG build for your device, from [here](https://download.lineage.microg.org/) following the [LOS installation instructions](https://wiki.lineageos.org/devices/).
- install the latest official LineageOS build from [here](https://download.lineageos.org/devices/)
For ***any*** problems, with building, installing, or running LineageOS for MicroG, we recommend that you ask for help in [the XDA Forum thread](https://forum.xda-developers.com/t/lineageos-for-microg.3700997/) or in device specific [XDA forum threads](https://forum.xda-developers.com/). The LineageOS for MicroG forum thread is not maintained by us, but there are many knowlegdeable contributors there, who build and run the LineageOS for MicroG ROM on a wide variety of devices.
## How can I build LineageOS? ## How can I build LineageOS?
Before you start, make sure you have the latest version of our Docker image: Before you start, make sure you have the latest version of our Docker image: