.gitlab/issue_templates/Onboarding.md:
Create the ticket as confidential by default (using a short action).
Make the required information in the Details section more explicit and
add entries that are relevant when creating an SSO and/or archweb
account.
Add a note for sponsors of new users, so that they also add a
clearsigned version of the data they provide.
Add a dot at the end of each sentence.
Make the entries for mailing list operations more generic and rely on
the *communication e-mail address*, which may be the user's personal
mail address or a newly created @archlinux.org mail address.
Add warning message about creating a confidential ticket when providing
personal data.
Add checkbox to remind about the removal of personal information,
removal of description history and setting the ticket to be
non-confidential (if it has been confidential due to personal data).
Add checkbox that reminds setting the Team member username to the
@-prefixed username on gitlab (after the user has logged in).
.gitlab/issue_templates/Onboarding.md:
Extend the information for onboarding of packager signing keys and new
main signing keys, including comments on who is supposed to create the
tickets towards the archlinux-keyring project.
.gitlab/issue_templates/Offboarding.md:
Add more specific information for developer offboarding (e.g. also
remove from arch-dev mailing list).
Add more specific information on which templates to choose and where to
open a ticket for signing key removal.
This shouldn't be possible as it may lead to accidentally allowing
external users to be added to a project.
We should only add members to a project or group on staff request to
devops.
Strictly speaking this is not a devops duty, but I believe this is
currently the best place to ensure we won't ever forget to create a
keyring revocation ticket for an offboarded former staff.
Expand the Support group with subgroups for the Wiki, Forum, Security
Tracker and Archweb. The subgroups are just a placeholder for groups for
the roles which a user can be in for the service. New onboarded users
should be assigned to correct groups for their Support staff team.
Kristian Klausen
Evangelos Foutras
David Runge
Sven-Hendrik Haase
Jelle van der Waa
Frederik Schwan
Levente Polyak